SA Innovation Hub
Our Vision
We work with older people to improve and support their quality of life - providing our customers with positive choice in how they live.
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    Our Focus
    Our focus is to operate as an effective Community of Practice. We collaborate to innovate and develop our people to deliver upon our shared guiding vision. We define a community of practice as a group of people who share a passion for what they do, and learn how to do it better as they interact regularly. We have done this through projects highlighted in our Projects page.
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    Best Practice Governance
    Integrating relevant theory and governance principles with in depth Hub member consultation resulted in an improved framework relevant to contemporary aged care providers - 'Effective Governance - a framework for aged care'.
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    Complaints Handling Principles
    The SA Innovation Hub collaborated to identify the key principles which best support the customer. Thank you to the Department of Health, the Aged Care Commissioner and COTA SA for their participation and contribution.

Effective Governance Framework

Complaints Handling Framework

A3 Printed Version

Past and Current Projects

We work together, and with older people, to provide quality services that older people value.